Customer Service - Self Storage Manager

Public Storage; Bel Air (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

Public Storage in Bel Air, MD, seeks Property Managers to work independently across locations. Responsibilities include assessing customer storage needs, conducting unit inspections, and handling payments.

Successful candidates will have a background in customer service and be able to lift items up to 35 pounds. A valid driver's license and use of personal vehicle is required for travel between locations, with mileage reimbursement offered.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Experience in customer service centered sales environments.
• Valid driver's license and ability to utilize own vehicle.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and sell packing supplies.
• Conduct daily storage unit inspections.
• Audit cash drawers and make bank deposits.
• Ensure customers are current with payments.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)