Customer Service - Self Storage Manager

Public Storage; Charleston (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Flexible work environment

Job summary

Public Storage in Charleston, South Carolina is seeking a dedicated Property Manager to oversee operations at multiple locations. Responsibilities include assessing customer needs, conducting daily inspections, and managing cash transactions. Successful candidates will have experience in customer service and sales in varied environments.

The role requires physical stamina to lift items and maintain property grounds, as well as a valid driver's license for travel between locations. Join us to help provide excellent service to our customers!

Qualifications

• Customer service experience from retail, restaurant, fast food, or similar service-based roles is essential.
• Ability to move/lift items and maintain property grounds.
• Valid driver's license for travel between locations is required.

Responsibilities

• Manage customer storage needs and recommend products.
• Conduct daily inspections of storage units.
• Handle cash drawer and bank transactions.
• Make reminder and collection calls to customers.

Skills

Customer service experience

Sales skills

Ability to lift up to 35 pounds

Valid driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)