Customer Service - Self Storage Manager

Public Storage; Louisiana; Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Public Storage in Louisiana seeks a Property Manager to independently manage storage facilities, assess customer needs, and drive rental decisions. You will inspect units daily, handle cash drawers, deposits, and payments, and assist customers with reminders as required.

Applicants from customer service and sales backgrounds who can travel between locations using their own vehicle are encouraged to apply; mileage reimbursement is available.

Qualifications

• Experience in customer service-centered sales environments such as retail or hospitality.
• Ability to upsell packing/moving supplies.
• Experience handling cash and deposits is a plus.

Responsabilités

• Assess customer storage needs and suggest solutions.
• Inspect storage units daily to ensure inventory and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers with payments, reminders, and collections as needed.
• Travel between locations using own vehicle (mileage reimbursement available).

Connaissances

Customer service

Sales

Cash handling

Inventory management

Description du poste

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)