Customer Service - Self Storage Manager

Public Storage; Bee Cave (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager who operates independently across multiple locations, balancing interior and outdoor duties and assisting customers with storage needs.

Responsibilities include inspecting units, handling cash, keeping payments up to date, and traveling between sites with your own vehicle (mileage reimbursed); requires a valid driver's license and willingness to work outdoors and perform cleaning and maintenance.

Qualifications

• Experience coming from customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Manage day-to-day store operations at multiple locations, balancing inside and outdoor tasks.
• Assess customer storage needs and make suggestions, including packing/moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability for rent.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments, send reminders, and make collection calls when required.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)