Customer Service & Scheduling Specialist

NEIGHBORLY; Germantown (MD); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Company vehicle

Uniforms

iPad provided

Job summary

A local General Contractor is seeking a customer service representative for their Germantown office. The role involves answering phones, scheduling appointments, and extensive customer interaction, aiming for 100% satisfaction. Candidates need strong communication skills, data entry capabilities, and a working knowledge of Microsoft Office. The pay ranges from $15 to $17 per hour, with opportunities for advancement in a supportive environment.

Qualifications

• Must have a valid driver's license and pass a background check.
• Experience in customer service and handling phone interactions is required.
• Ability to juggle multiple office priorities effectively.

Responsibilities

• Answer phone and schedule appointments.
• Check email and voicemail for messages and return calls.
• Data entry with 45 wpm typing skills.

Skills

Strong communication skills

Data entry with 45 wpm typing skills

Knowledge of Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Job description

A local General Contractor is seeking a customer service representative for their Germantown office. The role involves answering phones, scheduling appointments, and extensive customer interaction, aiming for 100% satisfaction. Candidates need strong communication skills, data entry capabilities, and a working knowledge of Microsoft Office. The pay ranges from $15 to $17 per hour, with opportunities for advancement in a supportive environment.