Customer Service/Sales Wellness Specialist

massage-heights-kansas-city; Lenexa (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

Massage Heights in Lenexa, KS is seeking a Guest Service & Sales Specialist to inspire guests, educate them on our wellness services, and grow memberships. This role values a sales-driven communicator who can deliver a calm, exceptional guest experience in a serene environment.

Responsibilities include guiding guests through treatments and skincare lines, achieving monthly sale targets for memberships and gift cards, and building lasting relationships with members.

Qualifications

• Previous retail or guest service experience is a must.
• Able to quickly learn new systems and software.
• Strong communication and customer service skills are essential.
• Comfortable in a digital environment and enthusiastic about wellness services.

Responsibilities

• Inspire & Educate: confidently guide guests through our services and skincare lines.
• Drive Growth: meet monthly sales targets for memberships and gift cards.
• Create Connections: use an upbeat, authentic vibe to build relationships with members.

Skills

Sales Savvy

Tech-Fluent

Problem Solver

Team Spirit

Job description

Benefits:

• Company parties


• Competitive salary


• Employee discounts


• Flexible schedule


• Opportunity for advancement


• Training & development


• Tuition assistance

Join the Heights of Wellness: Guest Service & Sales Specialist

Elevate Lives. Empower Your Career.

At Massage Heights, we don’t just provide services; we provide a balanced lifestyle. As a locally owned retreat, we are looking for a passionate, sales-driven communicator to join our family and help our guests achieve their wellness goals in a stunning, serene environment.

Why You’ll Love Working With Us:

• The \"Feel Good\" Factor: Supported by the Massage Heights Family Fund, we truly look out for our own.


• Stunning Workspace: Spend your day in a beautiful, calm retreat—not a hectic office.


• Perks that Matter: Flexible scheduling, employee discounts, paid training, and a digital-first workspace.


• Growth & Gain: Competitive pay plus commission and bonus opportunities to reward your sales success.

What You’ll Do:

• Inspire & Educate: Confidently guide guests through our therapeutic services and skincare lines.


• Drive Growth: Meet monthly sales targets for memberships and gift cards—helping guests commit to their long‑term health.


• Create Connections: Use your upbeat tone and \"loyal/authentic\" vibe to build lasting relationships with our members.

What You Bring:

• Sales Savvy: Previous retail or guest service experience is a must.


• Tech-Fluent: Quick to learn new systems and comfortable in a digital environment.


• Problem Solver: Strong critical thinking skills to turn a guest's conflict into a positive solution.


• Team Spirit: A desire to thrive in a collaborative, energetic, and \"culture-first\" setting.