Customer ServiceSales Specialist

Massage Heights - Kansas City; Kansas City (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

A local wellness retreat in Kansas City is seeking a Guest Service & Sales Specialist. In this role, you'll confidently guide guests through therapeutic services and skincare lines while meeting sales targets and building lasting relationships. Ideal candidates have a background in retail or guest service, are tech-savvy, and possess strong problem-solving skills. Enjoy a stunning workspace, competitive salary, and various perks while helping guests achieve their wellness goals.

Qualifications

• Previous retail or guest service experience is a must.
• Quick to learn new systems and comfortable in a digital environment.
• Strong critical thinking skills to turn a guest's conflict into a positive solution.
• Team Spirit: A desire to thrive in a collaborative, energetic, and culture-first setting.

Responsibilities

• Confidently guide guests through our therapeutic services and skincare lines.
• Meet monthly sales targets for memberships and gift cards.
• Build lasting relationships with our members.

Skills

Sales Savvy

Tech-Fluent

Problem Solver

Team Spirit

Job description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Tuition assistance

Job Title

Join the Heights of Wellness: Guest Service & Sales Specialist

Elevate Lives. Empower Your Career.

At Massage Heights, we don’t just provide services; we provide a balanced lifestyle. As a locally owned retreat, we are looking for a passionate, sales-driven communicator to join our family and help our guests achieve their wellness goals in a stunning, serene environment.

Why You’ll Love Working With Us:

The "Feel Good" Factor: Supported by the Massage Heights Family Fund, we truly look out for our own.

Stunning Workspace: Spend your day in a beautiful, calm retreat—not a hectic office.

Perks that Matter: Flexible scheduling, employee discounts, paid training, and a digital-first workspace.

Growth & Gain: Competitive pay plus commission and bonus opportunities to reward your sales success.

What You’ll Do:

• Inspire & Educate: Confidently guide guests through our therapeutic services and skincare lines.
• Drive Growth: Meet monthly sales targets for memberships and gift cards—helping guests commit to their long-term health.
• Create Connections: Use your upbeat tone and "loyal/authentic" vibe to build lasting relationships with our members.

What You Bring:

• Sales Savvy: Previous retail or guest service experience is a must.
• Tech-Fluent: Quick to learn new systems and comfortable in a digital environment.
• Problem Solver: Strong critical thinking skills to turn a guest's conflict into a positive solution.
• Team Spirit: A desire to thrive in a collaborative, energetic, and "culture-first" setting.

Ready to elevate your lifestyle and career? Apply today!