Customer Service/Sales Wellness Specialist

Heights Wellness Retreat; Lenexa (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

Massage Heights in Lenexa, KS is seeking a Guest Service & Sales Specialist to inspire guests, educate them on therapeutic services and skincare lines, and help them select memberships. You will contribute to a friendly, wellness-focused environment that values customer care and growth.

As a sales-driven communicator, you will drive monthly membership and gift card growth, enjoy a supportive team, and grow within a company that emphasizes training and advancement opportunities.

Qualifications

• Retail or guest service experience required.
• Tech-fluent and quick to learn new systems.
• Strong critical thinking to resolve guest conflicts.
• Team-oriented in a collaborative, culture-first setting.

Responsibilities

• Inspire & Educate: guide guests through our services and skincare lines.
• Drive Growth: meet monthly sales targets for memberships and gift cards.
• Create Connections: build lasting relationships with our members.

Skills

Sales Savvy

Tech-Fluent

Problem Solver

Team Spirit

Job description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Tuition assistance

Join the Heights of Wellness: Guest Service & Sales Specialist

Elevate Lives. Empower Your Career.

At Massage Heights, we don't just provide services; we provide a balanced lifestyle. As a locally owned retreat, we are looking for a passionate, sales-driven communicator to join our family and help our guests achieve their wellness goals in a stunning, serene environment.

Why You'll Love Working With Us:

• The "Feel Good" Factor: Supported by the Massage Heights Family Fund, we truly look out for our own.
• Stunning Workspace: Spend your day in a beautiful, calm retreat - not a hectic office.
• Perks that Matter: Flexible scheduling, employee discounts, paid training, and a digital-first workspace.
• Growth & Gain: Competitive pay plus commission and bonus opportunities to reward your sales success.

What You'll Do:

• Inspire & Educate: Confidently guide guests through our therapeutic services and skincare lines.
• Drive Growth: Meet monthly sales targets for memberships and gift cards - helping guests commit to their long-term health.
• Create Connections: Use your upbeat tone and "loyal/authentic" vibe to build lasting relationships with our members.

What You Bring:

• Sales Savvy: Previous retail or guest service experience is a must.
• Tech-Fluent: Quick to learn new systems and comfortable in a digital environment.
• Problem Solver: Strong critical thinking skills to turn a guest's conflict into a positive solution.
• Team Spirit: A desire to thrive in a collaborative, energetic, and "culture-first" setting.