Customer Service/Sales Specialist

Massage Heights Indianapolis; North Carolina; On-site; USD 19,286 - 20,664; Part time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

A wellness service provider in North Carolina is seeking a Guest Service & Sales Specialist to inspire and educate guests about therapeutic services. You will drive sales growth by meeting targets, create connections with members, and thrive in a collaborative setting. This role offers competitive compensation of $14.00 - $15.00 per hour plus commission opportunities. Ideal candidates will have retail or guest service experience and a passion for promoting wellness for others.

Qualifications

• Previous retail or guest service experience is a must.
• Quick to learn new systems and comfortable in a digital environment.
• Strong critical thinking skills to turn a guest's conflict into a positive solution.
• A desire to thrive in a collaborative, energetic, and 'culture-first' setting.

Responsibilities

• Confidently guide guests through our therapeutic services and skincare lines.
• Meet monthly sales targets for memberships and gift cards.
• Build lasting relationships with members.

Skills

Sales Savvy

Tech-Fluent

Problem Solver

Team Spirit

Job description

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Tuition assistance

Join the Heights of Wellness: Guest Service & Sales Specialist

Elevate Lives. Empower Your Career.

At Massage Heights, we don’t just provide services; we provide a balanced lifestyle. As a locally owned retreat, we are looking for a passionate, sales-driven communicator to join our family and help our guests achieve their wellness goals in a stunning, serene environment.

Why You’ll Love Working With Us

• The "Feel Good" Factor: Supported by the Massage Heights Family Fund, we truly look out for our own.
• Stunning Workspace: Spend your day in a beautiful, calm retreat—not a hectic office.
• Perks that Matter: Flexible scheduling, employee discounts, paid training, and a digital-first workspace.
• Growth & Gain: Competitive pay plus commission and bonus opportunities to reward your sales success.

What You’ll Do

• Inspire & Educate: Confidently guide guests through our therapeutic services and skincare lines.
• Drive Growth: Meet monthly sales targets for memberships and gift cards—helping guests commit to their long-term health.
• Create Connections: Use your upbeat tone and "loyal/authentic" vibe to build lasting relationships with our members.

What You Bring

• Sales Savvy: Previous retail or guest service experience is a must.
• Tech-Fluent: Quick to learn new systems and comfortable in a digital environment.
• Problem Solver: Strong critical thinking skills to turn a guest's conflict into a positive solution.
• Team Spirit: A desire to thrive in a collaborative, energetic, and "culture-first" setting.

Ready to elevate your lifestyle and career?

Apply today!

Compensation: $14.00 - $15.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights