Customer Service & Sales Support Specialist

Atrium Staffing; Tampa (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid PTO after 90 days

Growth opportunities

Collaborative team environment

Job summary

A Tampa-area client is seeking a personable Customer Service Representative to serve as a primary contact for customers and to support the sales team. The role emphasizes in-person and phone interactions, problem solving, and delivering a professional customer experience.

Experience in a showroom or customer-facing environment is welcome, and this opportunity offers room to grow within a collaborative team in a fast-paced setting near Tampa.

Qualifications

• Customer service experience.
• Strong communication and interpersonal skills.
• Professional and personable demeanor.
• Ability to work effectively in a team environment.
• Strong attention to detail and organizational skills.
• Ability to ask questions and understand customer needs.
• Comfortable working in a fast-paced environment.
• Adaptable and willing to learn new systems and processes.
• Comfortable working directly with customers and supporting a sales team.

Responsibilities

• Assist customers in person and over the phone.
• Respond to customer questions and identify their needs.
• Prepare quotes and provide product or service information.
• Coordinate samples and other customer requests.
• Provide administrative and customer service support to the sales team.
• Work with a variety of customers and personalities.
• Communicate effectively with both customers and internal team members.
• Maintain a professional and positive customer experience.
• Learn and adapt to new systems, processes, and technology.
• Assist with general showroom and office needs as needed.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Active listening

Fast-paced environments

Adaptable

Sales support

Customer collaboration

Job description

A Tampa-area client is seeking a personable Customer Service Representative to serve as a primary contact for customers and to support the sales team. The role emphasizes in-person and phone interactions, problem solving, and delivering a professional customer experience.

Experience in a showroom or customer-facing environment is welcome, and this opportunity offers room to grow within a collaborative team in a fast-paced setting near Tampa.