Customer Service & Sales Specialist — Growth & Full-Time Role

Arch Events LLC; St. Louis (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Ongoing training

Team environment

Full-time scheduling

Job summary

Arch Events LLC seeks a motivated Customer Service & Sales Representative to join our team in Missouri. This role blends customer support, relationship building, and sales execution to drive growth and deliver an exceptional experience for our customers.

The ideal candidate communicates confidently in service and sales conversations, thrives in a fast-paced environment, solves problems, and helps customers find the right solutions.

Qualifications

• Experience in customer service, sales, retail, hospitality, or call center is preferred.
• Strong communication and interpersonal skills.
• Able to handle objections and multitask in a fast-paced environment.
• Positive attitude with a strong work ethic and eagerness to learn.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Document customer interactions and account updates accurately.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Customer service

Communication

Multitasking

Teamwork

Problem solving

Job description

Arch Events LLC seeks a motivated Customer Service & Sales Representative to join our team in Missouri. This role blends customer support, relationship building, and sales execution to drive growth and deliver an exceptional experience for our customers.

The ideal candidate communicates confidently in service and sales conversations, thrives in a fast-paced environment, solves problems, and helps customers find the right solutions.