Customer Service & Sales Representative - T-Mobile - SAT

OneTouch Direct, LLC; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Care Plan

Growth Opportunities

Team Culture

Referral Bonus

Overtime Opportunities

Job summary

OneTouch Direct, LLC in San Antonio, TX seeks a Call Center Sales and Customer Support Agent to join a growing team supporting T-Mobile. You will handle inbound/outbound calls and chats, promote products, and deliver exceptional service while driving sales growth.

A high school diploma and strong communication skills are required. The role offers Full-Time hours, uncapped bonuses, weekly payouts, and a supportive environment with classroom training and growth opportunities.

Qualifications

• Take inbound and make outbound calls and chats to promote products and services.
• Understand customer needs and offer appropriate solutions to boost sales.
• Maintain detailed records of customer interactions and sales activity.
• Meet and exceed individual and team sales goals.
• Collaborate with teammates to improve processes and customer satisfaction.

Responsibilities

• Take inbound and make outbound calls, and chat inquiries to promote products and services.
• Understand customer needs and offer appropriate solutions to boost sales.
• Maintain detailed records of customer interactions and sales activity.
• Meet and exceed individual and team sales goals.
• Collaborate with team members to continuously improve processes and customer satisfaction.

Skills

Inbound and outbound calls

Sales and upselling

Customer service

Verbal communication

Multitasking

Education

High School Diploma or GED

Job description

Join OneTouch Direct as a Call Center Sales and Customer Support Agent in San Antonio, TX supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.

In this sales position, you will:

• Take inbound and make outbound calls, and chat inqurires to potential and existing customers promoting products and services.
• Understand customer needs and offer appropriate solutions to boost sales.
• Maintain detailed records of customer interactions and sales activity.
• Meet and exceed individual and team sales goals.
• Collaborate with team members to continuously improve processes and customer satisfaction.

• Previous sales or call center experience preferred but not mandatory.
• Excellent verbal communication and persuasive selling skills.
• Ability to handle rejection and remain motivated in a fast-paced sales environment.
• Comfortable using computer systems and multitasking during calls.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent required.
• A positive attitude and willingness to learn and grow within the company.

• Full-Time Hours: 40 hours per week schedule, with overtime opportunities!

• GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
• Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Benefits: Health Care Plan (Medical, Dental & Vision)
• Growth: Opportunity for professional advancement as we grow!
• Culture: Diverse, welcoming culture with Employee Resource Groups
• Referrals: Refer a friend and earn up to $2,000 per person!