Call Center Sales Agent

OneTouch Direct, LLC; Tampa (FL); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

6 checks per month

Bonuses on top of hourly pay

Health Care Plan

Growth opportunities

Culture and referrals program

Overtime opportunities

Job summary

OneTouch Direct, LLC is seeking motivated individuals to join our team as a Call Center Sales Agent. This role blends customer service excellence with dynamic sales opportunities for a leading telecommunications brand.

You will handle calls, promote offerings, and support business customers with inquiries, billing and account management while adhering to company guidelines and contributing to a collaborative, energetic workplace.

Qualifications

• High school diploma or equivalent required; additional education a plus.
• Minimum 1 year of experience in a call center, sales, or customer service preferred but not required.
• Excellent communication and interpersonal skills, with a strong sales orientation.

Responsibilities

• Handle inbound and outbound calls with professionalism and enthusiasm.
• Promote products and services effectively to meet sales targets.
• Assist business customers with inquiries, billing, technical support, and account management.
• Document and maintain accurate customer information and interactions.
• Contribute to team goals and positive working environment.
• Adhere to company protocols and compliance guidelines.

Skills

Communication

Sales orientation

Interpersonal skills

Team collaboration

Education

HS diploma or equivalent

Tools

CRM software

Job description

OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

• GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and enthusiasm.
• Promote products and services effectively to meet sales targets.
• Assist business customers with inquiries, billing, technical support, and account management.
• Document and maintain accurate customer information and interactions.
• Contribute to team goals and positive working environment.
• Adhere to company protocols and compliance guidelines.

• High school diploma or equivalent required; additional education a plus.
• Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required.
• Excellent communication and interpersonal skills.
• Strong sales orientation with the ability to handle objections and close sales.
• Basic computer proficiency and comfort with CRM software.
• Positive attitude, strong work ethic, and team collaboration skills.

• Full-Time Hours: 40 hours per week schedule, with overtime opportunities!

• GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
• Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Benefits: Health Care Plan (Medical, Dental & Vision)
• Growth: Opportunity for professional advancement as we grow!
• Culture: Diverse, welcoming culture with Employee Resource Groups
• Referrals: Refer a friend and earn up to $2,000 per person!