Customer Service & Sales Representative - Full-Time or Part-Time

Midwestern Wheels Inc.; Green Bay (WI); Presencial; USD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO from day one

Holiday and Birthday Pay

Medical/dental/vision insurance

401(k) retirement plan with company 
匹

Employee discounts

Free parking

Paid training

Descripción de la vacante

Midwestern Wheels, Inc. is hiring for a customer-focused role in Wisconsin. The position emphasizes delivering a Best-in-Class customer experience while driving sales and upgrades in a fast-paced environment.

You will engage customers, answer questions, and provide knowledgeable recommendations, with opportunities to upsell services. The role requires team collaboration, adaptability to varied shifts, and a dedication to growth within the Avis Budget Group family.

Formación

• Experience in customer service, retail, or related fields is beneficial.
• Proven ability to engage customers and upsell relevant upgrades.
• Strong communication and interpersonal skills with a friendly demeanor.
• Willingness to work evenings and weekends as needed.
• Must have a valid Wisconsin driver’s license and be 18+.

Responsabilidades

• Deliver outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations.
• Identify renters’ needs and recommend relevant upgrades and services to drive sales.
• Assist with daily operations while representing the brand with professionalism and integrity.
• Collaborate with team to keep operations running smoothly and enhance guest experience.
• Take on additional responsibilities as needed to learn, grow, and make an impact.

Conocimientos

Customer service

Sales

Communication

Teamwork

Shift flexibility

Valid driver's license

Interpersonal skills

Herramientas

Reservation software

Email client

Descripción del empleo

Description

This isn’t your typical 9–5 job—every day is different! If you enjoy working with people, thrive in a fast-paced environment, and are motivated by sales success, this is an exciting opportunity to grow your career while delivering a Best-in-Class experience to our customers!

What You’ll Do:

• Delivering outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations
• Showcase your passion for sales by identifying renters’ needs and recommending relevant upgrades and additional services
• Assist with daily operations while representing the brand with professionalism and integrity
• Work collaboratively with your team to keep operations running smoothly and create the best possible guest experience
• Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact

What We’re Looking For:

• Professional, outgoing, and friendly personality
• Assertive, self-motivated, and results-oriented mindset
• Previous experience in customer service, retail, or related fields
• Previous sales experience is a plus, but not required
• Strong communication and interpersonal skills
• Goal-driven attitude with the ability to meet or exceed sales targets
• Team player willing to jump in wherever needed
• Willingness to work a variety of shifts including evenings and weekends
• Valid Wisconsin driver’s license

Compensation & Benefits:

• Total earning potential: $50,000–$60,000 per year
  (Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services)
• Pay differential for nights and weekends
• Paid Time Off (PTO) that begins accruing from day one for eligible full- and part-time employees
• Holiday and Birthday Pay
• Comprehensive benefits package for full-time employees, including:
  • Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan with a generous company match
• Employee discounts, including car rentals and Avis/Budget vehicle purchases
• Access to an Employee Assistance Program (EAP)
• Free parking
• Paid training

About us:

Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers!

At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work.

Requirements

• Previous sales experience is beneficial but not required.
• Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting.
• Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.
• Basic computer proficiency, including the ability to use email and reservation software.
• Strong problem-solving and conflict resolution skills.
• Minimum age of 18 and a valid driver's license with a good driving record.