Customer Service & Sales Representative

LEGACY BUSINESS CONSULTING GROUP LLC; Addison (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Training & development

Opportunity for advancement

Job summary

Legacy Business Consulting Group LLC in Addison, TX invites a driven Customer Service & Sales Representative to join our growing team. You will build client relationships, understand customer needs, and contribute to a results‑oriented sales environment in a fast-paced setting.

The role emphasizes problem solving, effective communication, and a proactive approach to delivering value across in-person, phone, and written channels.

Qualifications

• Experience in customer service or sales is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to learn product and service offerings quickly and communicate value.
• Excellent organizational skills and attention to detail.

Responsibilities

• Engage with prospective and existing customers to understand needs and present tailored solutions.
• Drive sales performance by meeting and exceeding individual and team targets.
• Deliver exceptional customer service in person, by phone, and in writing.
• Build and maintain client relationships to support retention and loyalty.
• Process inquiries, orders, and follow-ups in a timely and professional manner.
• Collaborate with team members and leadership to refine sales strategies and improve service.
• Maintain accurate records of customer interactions and sales activity.

Skills

Customer service

Sales

Communication

Interpersonal skills

Organizational skills

Education

High school diploma

Associate's or Bachelor's degree a plus

Tools

CRM software

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

About the Role

Legacy Business Consulting Group LLC is looking for a driven and personable Customer Service & Sales Representative to join our growing team in Addison, TX. This is an exciting opportunity to build meaningful client relationships while contributing to a results-oriented sales environment. If you thrive in a fast-paced setting and love helping people, we want to hear from you!

Responsibilities

• Engage with prospective and existing customers to understand their needs and present tailored solutions
• Drive sales performance by meeting and exceeding individual and team targets
• Deliver exceptional customer service through in-person, phone, and written communication
• Build and maintain strong client relationships to support customer retention and loyalty
• Process customer inquiries, orders, and follow-ups in a timely and professional manner
• Collaborate with team members and leadership to refine sales strategies and improve service delivery
• Maintain accurate records of customer interactions and sales activity

Requirements

• Prior experience in customer service, sales, or a client-facing role preferred
• Strong communication and interpersonal skills with a customer-first mindset
• Self-motivated, goal-oriented, and able to thrive in a competitive environment
• Ability to learn product and service offerings quickly and communicate value effectively
• Excellent organizational skills and attention to detail
• High school diploma or equivalent required; associate's or bachelor's degree a plus
• Must be located in or able to commute to Addison, TX

About Us

Legacy Business Consulting Group LLC is a dynamic consulting firm based in Addison, TX, dedicated to delivering innovative business solutions that drive real results for our clients. Our team is passionate about growth - both for the businesses we serve and for the professionals who work with us. We foster a supportive, high-energy culture where ambition is rewarded and every team member has the opportunity to build a lasting career.