Customer Service & Sales Pro - Growth & Incentives

Arch Events LLC; St. Louis (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay plus incentives

Growth and advancement opportunities

Ongoing training and mentorship

Supportive and team-oriented enviro n

Job summary

Arch Events LLC is seeking a motivated Customer Service & Sales Representative in St. Louis, MO. This role blends customer support with sales execution to deliver an outstanding customer experience and drive company growth.

The ideal candidate is energetic, professional, and confident communicating with customers in service and sales conversations. If you enjoy a fast-paced environment, problem-solving, and helping customers find the right solutions, we’d love to hear from you.

Qualifications

• Experience in customer service, sales, retail, hospitality, or call center preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers and handling objections.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude with a strong work ethic.
• Coachable and eager to learn.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound customer communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Accurately document customer interactions and account updates.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Problem solving

Coachable

Job description

Arch Events LLC is seeking a motivated Customer Service & Sales Representative in St. Louis, MO. This role blends customer support with sales execution to deliver an outstanding customer experience and drive company growth.

The ideal candidate is energetic, professional, and confident communicating with customers in service and sales conversations. If you enjoy a fast-paced environment, problem-solving, and helping customers find the right solutions, we’d love to hear from you.