Customer Service / Sales Development Representative

Worldwide BDC; Town of Florida (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision

Gym access

Short-term disability

GAP insurance

Life insurance

Paid time off

Job summary

Worldwide BDC is seeking a results-driven Sales Development Representative to initiate outbound contact with prospective customers, set qualified appointments, and contribute to dealership revenue growth. This role demands a strong work ethic, resilience, and a commitment to measurable performance standards.

This role includes structured training, ongoing coaching, and clear performance benchmarks. You will be evaluated by call volume, appointment rate, and revenue contribution, with

Qualifications

• Competitive drive and internal motivation
• Comfort operating in a fast-paced, goal-oriented environment
• Strong verbal communication skills
• Coachability and adaptability
• Emotional resilience and professionalism under pressure
• A desire to grow within a sales organization

Responsibilities

• Execute high-volume outbound call campaigns
• Engage prospects professionally and confidently
• Overcome objections and build customer rapport
• Set and confirm qualified appointments
• Accurately track daily activity and performance metrics
• Collaborate with team members to exceed targets

Job description

Worldwide BDC is seeking high-performing, growth-oriented professionals who are ready to build a career in a results-driven sales environment.

This is not a transactional call center role. It is a performance-based opportunity designed for individuals who want to accelerate their income, sharpen their sales skills, and position themselves for long-term advancement.

We hire for drive.
We promote based on performance.

Position Overview

As a Sales Development Representative, you will be responsible for initiating outbound contact with prospective customers, setting qualified appointments, and contributing directly to dealership revenue growth.

This role requires a strong work ethic, resilience, and a commitment to measurable performance standards.

Key Responsibilities:

• Execute high-volume outbound call campaigns
• Engage prospects professionally and confidently
• Overcome objections and build customer rapport
• Set and confirm qualified appointments
• Accurately track daily activity and performance metrics
• Collaborate with team members to exceed targets

Performance Environment

This is a metrics-driven organization. Success is measured by:

• Call volume
• Appointment set rate
• Show rate
• Revenue contribution
• Conversion performance

You will receive structured training, ongoing coaching, and clear performance benchmarks. Accountability and results are central to our culture.

Ideal Candidate Profile

We are looking for professionals who demonstrate:

• Competitive drive and internal motivation
• Comfort operating in a fast-paced, goal-oriented environment
• Strong verbal communication skills
• Coachability and adaptability
• Emotional resilience and professionalism under pressure
• A desire to grow within a sales organization

Backgrounds that often excel in this role include former athletes, competitive academic performers, and individuals with prior commission-based experience.

Compensation & Advancement

• Base compensation plus performance-based incentives
• Structured 90-day performance development period
• Compensation increase eligibility upon successful completion
• Clear advancement path into senior production and leadership roles
• Growth based on measurable results — not tenure

High performers are recognized and advanced quickly.

Benefits

After 90 days, team members are eligible for:

• Health, dental, and vision coverage
• Gym access
• Short-term disability
• GAP insurance
• Life insurance
• Paid time off accrual

Worldwide BDC is building a team of professionals committed to growth, accountability, and measurable success.