Customer Service & Sales Champion (In-Person)

GoPova; Austin (TX); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Training

Guidance

Career growth

Supportive team

Compensation based on position and经验

Zusammenfassung

GoPova is seeking a friendly and proactive Customer Service Representative in Austin, TX to help customers find the right products and services while delivering an excellent experience. The role combines face-to-face interaction, product recommendations, problem-solving, and sales support.

Responsibilities include welcoming customers, listening to needs, presenting features and promotions, and collaborating with the team to achieve service and sales goals.

Qualifikationen

• Excellent communication with customers in person.
• Friendly, approachable, customer-focused attitude.
• Confident interacting with customers face-to-face.
• Strong problem-solving and interpersonal skills.
• Ability to work toward goals and collaborate with a team.
• Training provided; prior experience welcomed.

Aufgaben

• Welcome customers and provide personalized assistance.
• Listen to needs and recommend products or services.
• Present features, benefits, and promos.
• Answer questions and address concerns professionally.
• Help compare options and assist purchasing decisions.
• Identify opportunities to upsell products and services.
• Follow up with interested customers when appropriate.
• Build relationships to boost satisfaction and loyalty.
• Support promotional activities and customer engagement.
• Contribute to team service and sales goals.

Kenntnisse

Strong communication

Active listening

Customer-focused

In-person interaction

Problem-solving

Team collaboration

Jobbeschreibung

GoPova is seeking a friendly and proactive Customer Service Representative in Austin, TX to help customers find the right products and services while delivering an excellent experience. The role combines face-to-face interaction, product recommendations, problem-solving, and sales support.

Responsibilities include welcoming customers, listening to needs, presenting features and promotions, and collaborating with the team to achieve service and sales goals.