Customer Service/Sales

The Home Depot; Westampton Township (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health care benefits

401K

ESPP

Paid time off

Success sharing bonus

Job summary

The Home Depot is hiring a Customer Service/Sales associate in our Westampton Township, NJ store. You will greet customers, assess their needs, and provide product information to help close sales. You’ll keep the department stocked, clean, and safe, and collaborate with coworkers to ensure a positive shopping experience.

Role emphasizes safety, teamwork, and helping customers choose the right products for their projects. Benefits include health care, 401K, ESPP, PTO, and a success sharing bonus.

Qualifications

• Excellent customer service and communication skills.
• Ability to qualify customer needs and recommend products.
• Familiar with safety policies and general store operations.

Responsibilities

• Greet and qualify customers to drive sales.
• Recommend and close sales based on customer needs.
• Maintain clean, in-stock, safe departments.
• Follow safety policies and report hazards.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

POS system

Job description

81464BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.