Customer Service/Sales

The Home Depot; Stafford Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health care benefits

401K

ESPP

Paid time off

Success sharing bonus

Job summary

The Home Depot in the United States is seeking a Customer Service/Sales associate to deliver fast, friendly service by understanding customer needs and guiding them through product options for projects. You will greet customers, answer questions, demonstrate products, maintain stock, keep areas clean and safe, and collaborate with store teams to ensure a positive shopping experience.

This role covers various departments and offers benefits like health care, 401K, ESPP, PTO, and bonus

Responsibilities

• Greet, qualify, recommend and close every customer in their department.
• Assist customers in learning about products and building a project.
• Maintain in-stock conditions and ensure cleanliness and safety of the area.
• Follow safety policies and report hazards to the manager on duty.
• Collaborate with the department supervisor and other departments to ensure a smooth operation.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.