Customer Service/Sales

The Home Depot; Lawnside (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401K

ESPP

Paid time off

Bonus / profit sharing

Job summary

The Home Depot in Lawnside, NJ is seeking a Customer Service/Sales associate who will greet customers, assess needs, and recommend products to close sales across departments. You will help keep aisles stocked, clean, and safe while learning product details to assist customers.

You will work with department teams, follow safety standards, and take pride in delivering a helpful shopping experience. Benefits include health care, 401K, ESPP, paid time off, and a success sharing bonus.

Qualifications

• Excellent customer service and communication skills.
• Ability to greet, qualify, recommend and close customers.
• Comfort with learning product information and using store tools.

Responsibilities

• Greet customers, assess needs, and recommend products to close sales.
• Maintain in-stock conditions and ensure departments are clean, safe, and shop-able.
• Collaborate with department teams and follow safety policies.

Skills

Customer service

Sales

Communication

Teamwork

Job description

71748BR

Job Description

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.