Customer Service/Sales

The Home Depot; Deptford Township (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Success sharing bonus

Job summary

A leading home improvement retailer in New Jersey seeks Customer Service/Sales associates to provide fast, friendly service and assist customers in assessing their needs for various products. Associates will be trained to maintain cleanliness, safety, and in-stock conditions in their department. This role requires collaboration with department supervisors and compliance with safety policies. Benefits include healthcare, 401K, paid time off, and a success sharing bonus.

Qualifications

• Ability to provide fast, friendly service by actively seeking out customers.
• Knowledge of store products and assistance in selling projects.
• Capability to handle basics in adjacent departments and ensure cleanliness.

Responsibilities

• Greet, qualify, recommend and close every customer.
• Maintain the in-stock condition of assigned areas.
• Follow safety policies and complete specified safety training.
• Collaborate with supervisors and teammates to close sales and service inquiries.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standard, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Job Description

81410BR

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.