Customer Service/Sales

The Home Depot; Village of Patchogue (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A large home improvement retailer in Patchogue is seeking Customer Service/Sales associates to provide fast and friendly service by assessing customer needs and assisting with product selection. Associates will learn to greet and close sales in various departments while ensuring safety and cleanliness. The ideal candidate will have effective communication skills and the ability to work safely in a team-oriented environment. This position is essential for delivering exceptional customer experiences in the store.

Qualifications

• Must provide fast and friendly service to customers.
• Ability to assess customer needs and recommend appropriate products.
• Knowledge of basic safety protocols and training.

Responsibilities

• Provide assistance to customers in various store departments.
• Maintain cleanliness and safety in assigned areas.
• Work collaboratively with supervisors and other associates.

Skills

Customer assistance

Product knowledge

Sales techniques

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.