Customer Service/Sales

The Home Depot; Village of Liverpool (NY); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

The Home Depot in Liverpool, NY is seeking Customer Service/Sales associates to provide fast, friendly service and assist customers with their needs. Associates will learn to greet, qualify, recommend, and close sales, ensuring an organized and safe environment.

In this role, you will actively engage with customers, maintain stock levels, and adhere to safety policies. This position offers opportunities in various departments and requires teamwork with supervisors and associates.

Qualifikationen

• Ability to provide fast, friendly service and assess customer needs.
• Knowledge of safety policies and standards.
• Skills in managing and maintaining inventory in assigned areas.

Aufgaben

• Provide assistance to customers in selecting products.
• Maintain cleanliness and safety in assigned areas.
• Cooperate with Department Supervisor and team for effective service.

Jobbeschreibung

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.