Customer Service/Sales

The Home Depot; Roswell (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking energetic Customer Service/Sales associates in Roswell, GA. You will greet customers, assess their needs, and provide fast, friendly help to drive sales across departments.

You’ll learn product details and use this knowledge to recommend solutions, close sales, and ensure the department is clean, stocked, and safe for shoppers. As part of the team, you’ll cooperate with supervisors and other associates to create a helpful shopping experience and a safe store

Qualifications

• Experience in customer service preferred.
• Ability to greet and qualify customers.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers by identifying needs and offering solutions.
• Learn product information to inform customers and close sales.
• Maintain clean, stocked, and safe department areas.

Skills

Customer service

Sales

Communication

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.