Customer Service/Sales

The Home Depot; Southington (CT); On-site; USD 21,000 - 26,000; Full time

Job summary

The Home Depot in Southington, CT is seeking Customer Service/Sales associates who deliver fast, friendly service. You will greet customers, assess their needs, and provide product information to help them complete projects.

You will maintain in-stock conditions, keep areas clean and safe, follow safety policies, and collaborate with department teams to greet, qualify, recommend, and close sales across departments such as Building Materials, Décor, Electrical, and Plumbing.

Responsibilities

• Greet customers, assess needs, and provide product information to support sales.
• Maintain in-stock conditions, keep areas clean, shop-able, and safe.
• Collaborate with department teams to greet, qualify, recommend, and close sales.

Job description

Job Description

86423BR

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.