Customer Service/Sales

The Home Depot; Simpsonville (SC); On-site; USD 18,000 - 23,000; Full time

Job summary

The Home Depot in Simpsonville, SC is seeking a Customer Service/Sales Associate who greets customers, assesses needs, and provides product information to help complete purchases. You will learn to greet, qualify, recommend, and close sales across departments, while keeping your area stocked, clean, and safe.

You will collaborate with department supervisors and coworkers to deliver fast, friendly service and maintain a safe shopping environment by following all safety policies and training.

Responsibilities

• Greet customers, qualify their needs, recommend products, and assist in closing sales within the department.
• Maintain in-stock conditions and keep areas clean, shop-able, and safe.
• Follow safety policies and complete required safety training; report hazards to the Manager on Duty.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.