Customer Service/Sales

The Home Depot; Paramount (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Paramount, CA is seeking Customer Service/Sales associates to deliver fast, friendly service and help customers select products for entire projects. You will greet, qualify, recommend, and close sales while learning product details and store operations in a team-based environment.

You’ll maintain clean, organized departments, follow safety policies, and collaborate with supervisors and other teams to ensure a safe shopping experience.

Qualifications

• Greet customers and assess needs to recommend solutions.
• Assist customers to select products and close sales.
• Learn product details and store layout to guide customers.

Responsibilities

• Maintain in-stock condition and ensure the department is clean and safe.
• Provide fast, friendly service and assist across departments as needed.
• Work with supervisor and teammates to meet store standards and safety policies.

Skills

Customer service

Sales

Prospecting & qualifying

Product knowledge

Tools

POS system

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.