Customer Service/Sales

The Home Depot; Gladstone (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales associate to provide fast, friendly service in a busy retail environment. You will greet customers, qualify needs, recommend products, and help close sales while maintaining clean, safe, and stocked departments.

Collaboration with the store team ensures a smooth shopping experience and accurate product availability. You will learn product details and use customer-facing tools to assist shoppers, contributing to a high-energy, safety-conscious

Qualifications

• Greet customers and assess their needs.
• Provide product information and recommendations.
• Maintain clean, in-stock department areas.
• Collaborate with team and other departments.

Responsibilities

• Assist customers in selecting products and closing sales.
• Learn product details and use sales tools to inform customers.
• Keep department clean, organized and well-stocked.
• Follow safety policies and report hazards or incidents.

Skills

Customer service

Sales

Communication

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.