Customer Service/Sales

The Home Depot; Bedford Park (IL); On-site; USD 28,000 - 38,000; Full time

Job summary

The Home Depot in Bedford Park, Illinois is hiring Customer Service/Sales associates to deliver exceptional service to customers. Associates will engage with customers to understand their needs, sell products, and maintain a clean and safe shopping environment. The role includes working with various departments such as Building Materials and Kitchen & Bath. Ideal candidates will be friendly, proactive, and safety-focused in their approach. This is a key position in ensuring customer satisfaction and supporting overall store operations.

Qualifications

• Provide fast, friendly service to customers.
• Learn about products and provide assistance to sell projects.
• Ensure assigned areas are clean, stocked, and safe.

Responsibilities

• Greet, qualify, recommend, and close sales with customers.
• Work in cooperation with department supervisor and team.
• Follow safety policies and report hazards.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.