Customer Service/Sales

The Home Depot; Monroe (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

The Home Depot in Monroe, LA is hiring Customer Service/Sales associates who provide fast, friendly service by actively seeking out customers to assess their needs and offer appropriate product recommendations. You will learn how to greet, qualify, recommend, and close sales while keeping your department clean, in-stock, and safe for customers and co-workers.

Teamwork with Supervisors and other departments is essential, and all safety policies and training must be followed to ensure a safe

Qualifications

• Greet customers and assess their needs.
• Recommend products and close sales.
• Maintain clean, in-stock, and safe department areas.

Responsibilities

• Greet customers and determine their needs to provide appropriate product recommendations.
• Assist customers in selecting items and explain features to close sales.
• Keep assigned departments clean, organized, and well-stocked; ensure safety standards.

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.