Customer Service/Sales

The Home Depot; Mesa (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading home improvement retailer in Arizona is seeking Customer Service/Sales associates who are dedicated to providing fast, friendly service. This position requires actively engaging with customers to assess their needs, assisting them with products, and ensuring the department is clean and safe. Candidates should have strong communication and sales skills, as well as an understanding of safety standards. Join our team to help customers realize their home improvement projects with confidence.

Qualifications

• Strong communication skills to interact with customers effectively.
• Ability to work collaboratively with team members.
• Basic understanding of safety policies and standards.

Responsibilities

• Provide fast and friendly service to customers.
• Assist customers in selecting products and providing project information.
• Maintain cleanliness and safety of assigned areas.

Skills

Customer service skills

Sales skills

Safety awareness

Education

High school diploma or equivalent

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.