Customer Service/Sales

The Home Depot; Greensboro (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Greensboro, Georgia, is seeking Customer Service/Sales associates who will provide friendly service and assistance to customers. Responsibilities include greeting and qualifying customers, learning about products, and maintaining a safe and clean shopping environment. Candidates should be motivated and prepared to work in various store departments, contributing positively to customer satisfaction and safety standards.

Qualifications

• Ability to greet and qualify customers effectively.
• Knowledge of product categories and assistance in purchases.
• Understanding of safety procedures in the workplace.

Responsibilities

• Provide fast and friendly service to customers.
• Maintain the cleanliness and safety of assigned areas.
• Cooperate with supervisors and other associates.

Skills

Fast, friendly service

Customer assessment

Product knowledge

Safety policies adherence

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.