Customer Service/Sales

The Home Depot; Madison (MS); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

The Home Depot is seeking Customer Service/Sales associates to deliver fast, friendly service by actively engaging customers, assessing their needs, and offering helpful solutions. You will learn product details and guide customers through entire projects, ensuring merchandise is well-stocked, clean, and safe.

Teamwork is essential: you will work with your Department Supervisor and other departments to support sales and store operations. Various store departments may be included.

Qualifikationen

• Customer-focused, friendly service orientation
• Ability to learn product information and convey it clearly
• Strong teamwork and communication skills

Aufgaben

• Greet customers and assess their needs to provide assistance.
• Learn about products using store tools and provide information to help sell projects.
• Maintain in-stock conditions and ensure the department is clean, shop-able, and safe.
• Follow safety policies, complete safety training, and report hazards to management.
• Collaborate with department staff and other departments to support sales.

Jobbeschreibung

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.