Customer Service/Sales

The Home Depot; Lynchburg (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

The Home Depot in Lynchburg, VA is seeking Customer Service/Sales associates to provide fast, friendly service, greet customers, assess needs, and guide them to products. This role trains in use of our tools, helps customers in departments such as Building Materials, Decor, Electrical, and more, and supports the Store Management Team.

You will maintain in-stock conditions, ensure a clean and safe shopping environment, follow safety policies, and cooperate with Department Supervisors and

Qualifications

• Greet customers and provide fast, friendly service.
• Help customers identify needs and recommend products to complete projects.
• Learn product locations and assist across departments as needed.

Responsibilities

• Greet and assist customers in-store.
• Assess customer needs and guide to appropriate products.
• Maintain in-stock conditions and ensure a clean, safe shopping environment.
• Follow safety policies and report hazards to management.

Skills

Customer service

Sales skills

Product knowledge

Job description

Job Description

85858BR85855BR

Job Description

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiv 151445666 12891 85855BR Home Depot https://careers.homedepot.com/job/6959350/customer-service-sales-lynchburg-va/ 03-13-2026 Customer Service/Sales

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

sale 91 FULL_TIME 0 Lynchburg, VA US 24501 $15.00 - $18.00 true false R [e-mail] https://homedepot.contacthr.com/151445666 https://homedepot.contacthr.com/151445666.jpg

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.