Customer Service/Sales

The Home Depot; King of Prussia (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in King of Prussia, PA seeks a Customer Service/Sales associate to help customers select products, greet and qualify needs, and guide them through completing purchases for entire projects.

You will maintain stock, keep areas clean and safe, and follow safety policies while working with department teams to support a positive shopping experience.

Qualifications

• Provide fast, friendly service by assessing customer needs.
• Maintain in-stock condition and cleanliness of assigned areas.
• Follow safety policies and complete safety training.

Responsibilities

• Greet, qualify, recommend, and close every customer in your department.
• Learn about products using our tools to assist customers with projects.
• Coordinate with Department Supervisor and other associates to ensure smooth operations.

Job description

75767BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.