Customer Service/Sales

The Home Depot; Florissant (MO); Presencial; USD 19.000 - 22.000; Jornada completa

Descripción de la vacante

The Home Depot in Florissant, MO is hiring Customer Service/Sales associates to provide fast, friendly help by assessing customers' needs and guiding them to the right products for complete projects. You will learn product details using our tools and work to greet, qualify, recommend, and close every customer in your department.

You will also maintain in-stock conditions, keep areas clean and safe, and collaborate with other departments to ensure shelves are stocked and shopping is easy.

Responsabilidades

• Provide fast, friendly service by assessing customers' needs.
• Learn about products using our tools to help customers select items for complete projects.
• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock condition and ensure areas are clean, shop-able, and safe.
• Follow safety policies, complete safety training, and report hazards to the Manager on Duty.
• Cooperate with Department Supervisor and other departments.

Descripción del empleo

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.