Customer Service/Sales

The Home Depot; Lee's Summit (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

The Home Depot is seeking a Customer Service/Sales Associate to provide fast, friendly service and actively assist customers in finding products. You will greet, qualify, recommend and close sales across departments, while keeping areas stocked, clean, and safe.

Learn product details, use store tools, and cooperate with supervisors to ensure a positive shopping experience for every customer. Roles may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist and Customer

Qualifications

• Customer service oriented with ability to greet and assist customers.
• Ability to learn product information and communicate recommendations.
• Willingness to operate across multiple departments when needed.

Responsibilities

• Provide fast, friendly service and assess customer needs.
• Learn products using store tools and information to close sales.
• Maintain in-stock conditions and keep areas clean, safe and shop-able.
• Follow safety policies and report hazards to management.

Skills

Customer service

Sales

In-store assistance

Job description

74556BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.