Customer Service/Sales

The Home Depot; Flushing (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales Associate in Michigan to provide fast, friendly service and assist customers with their needs. You will learn about products using company tools and help customers complete purchases for complete projects.

You will maintain in-stock conditions and keep the department clean, shop-able, and safe. In this role, you will greet, qualify, recommend, and close customer interactions within your department and adjacent areas, cooperating with supervisors

Responsibilities

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using our tools, and provide information to customers in order to sell an entire project.
• Maintain in-stock condition; ensure the area is clean, shop-able, and safe.

Job description

83790BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.