Customer Service/Sales

The Home Depot; Union (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A major home improvement retailer in Union, New Jersey seeks Customer Service/Sales associates to provide exceptional service by assisting customers, ensuring areas are stocked and clean, and promoting a safe shopping environment. Ideal candidates will thrive in a team setting and possess great communication skills. Offered benefits include healthcare, 401K, paid time off, and a success-sharing bonus. Join a dynamic team focused on customer satisfaction.

Qualifications

• Ability to assess customer needs and provide assistance effectively.
• Knowledge of safety policies and standards.
• Strong communication skills to interact with customers and co-workers.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain the cleanliness and safety of assigned areas.
• Cooperate with other associates and supervisors to meet store goals.

Skills

Customer service expertise

Sales techniques

Product knowledge

Safety compliance

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.