Customer Service/Sales

The Home Depot; LaGrange (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer is looking for Customer Service/Sales associates in LaGrange, Georgia. Applicants will be responsible for providing fast and friendly service by actively seeking out customers to assess their needs. The role includes maintaining a safe and shop-able environment. Experience in sales and a customer-service-oriented attitude are essential. The position requires working closely with various store departments to assist customers with their purchases.

Qualifications

• Ability to actively seek out customer needs and provide assistance.
• Proficient in greeting, qualifying, recommending, and closing sales.
• Knowledge of various departments within the store.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain the cleanliness and safety of assigned areas.
• Cooperate with department supervisors and other associates.

Skills

Customer service

Sales proficiency

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.