Customer Service/Sales

The Home Depot; Homewood (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Homewood, IL is seeking a Customer Service/Sales associate to deliver fast, friendly service by greeting customers, assessing needs, and guiding them to products to complete their project.

You will learn to greet, qualify, recommend and close every customer in your department, maintain stock, and keep the area clean, safe and shop-able while collaborating with department teams.

Responsibilities

• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock condition and ensure the area is clean, shop-able and safe.
• Work with Department Supervisor and other associates across departments to support customers.

Job description

82867BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.