Customer Service/Sales

The Home Depot; Glen Mills (Delaware County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Glen Mills, Delaware County. This role involves providing exceptional service to customers, maintaining the cleanliness and safety of the store, and assisting in various departments including Building Materials and Décor. Ideal candidates will have a commitment to safety, be proactive in engaging customers, and be adaptable in product knowledge. Competitive pay and training provided.

Qualifications

• Ability to provide fast, friendly service and actively seek out customers.
• Knowledge of store products and ability to make recommendations.
• Commitment to safety policies and training.

Responsibilities

• Provide assistance to customers by assessing their needs.
• Maintain stock conditions of assigned areas to ensure cleanliness and safety.
• Follow safety policies and report hazards to the Manager on Duty.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.