Customer Service/Sales

The Home Depot; New Orleans (LA); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading home improvement retailer in New Orleans is seeking Customer Service/Sales associates. The role involves providing fast and friendly service, actively assessing customer needs, and maintaining a clean and safe shopping environment. Ideal candidates will have strong communication skills and a willingness to learn about various products. Associates will work closely with department supervisors to ensure customer satisfaction and uphold safety standards.

Qualifications

• Ability to provide fast, friendly service.
• Familiarity with retail products and services.
• Strong communication and customer service skills.

Responsibilities

• Assess customer needs and provide assistance.
• Maintain clean and safe working environment.
• Cooperate with department supervisors and associates.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.