Customer Service/Sales

The Home Depot; Woodland (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales Associate in Woodland, CA. You will greet customers, assess their needs, and guide them to products that fit their project. You will also engage with customers across departments to ensure a positive shopping experience.

Responsibilities include maintaining clean, safe, and stocked areas, processing sales, and providing accurate product information. This role emphasizes teamwork, safety, and service excellence in-store.

Qualifications

• Greet customers promptly and identify needs.
• Provide accurate product information and recommendations.
• Close sales and process transactions efficiently.

Responsibilities

• Maintain in-stock conditions and ensure departments are clean and organized.
• Follow safety policies and report hazards to the manager on duty.
• Collaborate with teammates and department supervisors to serve customers across departments.

Skills

Customer service

Sales

Product knowledge

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

72108BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.