Customer Service/Sales

The Home Depot; Huntington Park (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Huntington Park, CA is hiring a Customer Service/Sales Associate to deliver fast, friendly help and guide customers through product selections. You will learn product details and use store tools to inform and inspire purchases across departments.

You will greet and qualify customers, recommend solutions, and close sales while maintaining in-stock, clean, and safe aisles. You’ll work with department teams to ensure a positive shopping experience and compliance with safety

Responsibilities

• Greet customers and assess their needs to provide appropriate product recommendations.
• Learn product details using company tools to inform customers about options.
• Help customers complete purchases and close sales.
• Maintain in-stock conditions and keep department clean, safe, and shop-able.
• Adhere to safety policies and report hazards to the Manager on Duty.

Job description

71970BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.