Customer Service/Sales

The Home Depot; Daytona Beach (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

The Home Depot in Daytona Beach is seeking Customer Service/Sales associates to provide fast, friendly service by actively assisting customers, assessing their needs, and recommending products. You will learn our products using store tools, greet customers, qualify prospects, and work toward closing sales across departments while keeping the floor clean, safe, and shop‑able.

Join a team that collaborates with department supervisors and other teams to ensure a positive shopping experience and

Responsibilities

• Greet customers and assess their needs to recommend products.
• Learn product details using store tools to assist sales.
• Qualify leads, explain options, and help close purchases.
• Maintain in-stock conditions and ensure aisles are clean and safe.
• Collaborate with the Department Supervisor and other teams.
• Support various departments such as Building Materials, Decor, and more.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.