Customer Service/Sales

The Home Depot; Dayton (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

The Home Depot in Dayton, OH is hiring Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You will learn to greet, qualify, recommend and close sales across departments while keeping areas clean and safe.

You will work with department teams to maintain stock, follow safety policies, and help customers navigate product options across Building Materials, Décor, Electrical, and more.

Qualifications

• Greet customers and assess their needs to provide appropriate assistance.
• Explain products and services to help customers make informed decisions.
• Follow safety policies and maintain a safe shopping environment.

Responsibilities

• Provide fast, friendly service by actively seeking out customers.
• Learn product information and assist with sales to complete projects.
• Maintain in-stock conditions, cleanliness, shop-ability and safety in assigned areas.
• Collaborate with Department Supervisor and other departments to serve customers.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.