Customer Service/Sales

The Home Depot; Moultrie (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Georgia is seeking Customer Service/Sales associates to deliver fast, friendly service by actively assisting customers, assessing their needs, and guiding them to products for complete projects. Employees learn to greet, qualify, recommend and close sales across departments and keep the area in-stock and safe.

They work with department teams to ensure a positive shopping experience, learn safety policies, and uphold store standards while helping customers find the right

Qualifications

• Customer service experience preferred.
• Ability to learn product knowledge to assist customers.

Responsibilities

• Greet customers and assess their needs to recommend products.
• Maintain in-stock condition and keep areas clean, safe, and shop-able.
• Follow safety policies and training; report hazards to management.
• Collaborate with department staff to support overall store operations.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.