Customer Service/Sales

The Home Depot; Chattanooga (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Career development programs

Job summary

A leading home improvement retailer seeks Customer Service/Sales associates in Chattanooga, TN. In this role, you will provide fast and friendly service, assess customer needs, and maintain a safe shopping environment. Responsibilities include greeting customers, offering product recommendations, and ensuring cleanliness of the sales area. Ideal candidates will have strong interpersonal skills and knowledge of home improvement products. Apply now for a chance to join a dynamic team!

Qualifications

• Must actively seek out and assist customers.
• Knowledge of various store products is important.
• Capability to operate safely in a team environment.

Responsibilities

• Greet customers and qualify their needs.
• Maintain cleanliness and safety in assigned areas.
• Work cooperatively with Department Supervisors and other associates.

Skills

Fast, friendly service

Customer assessment

Product knowledge

Safety adherence

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.